Our Commitment to Safety
Safety is the first priority in all our activities. We are committed to implementing, developing and improving strategies, management systems and processes to ensure that all our aviation activities uphold the highest level of safety performance and meet national and international standards. We have several policies, procedures and programs in place to ensure the best safety practices are being utilized. We are rated by ARGUS and Wyvern and continually update their servers to give our customers the data necessary to make informed decisions when securing a charter from Jet Services.
When flying with Jet Services, safety will never be compromised! In a typical service industry, the customer is always right and customer service is the highest priority. And while the customer is immensely important, the safety of each and every flight comes first. Its how we operate and what you, as the customer, should expect from Jet Services.
How Do We Maintain Such High Levels of Safety?
JSI works tirelessly to ensure the safety of our employees and customers in all areas of our operation. The following are keys to how we maintain the highest level of safety possible in everything we do.
The Jet Services safety program provides our operation with a continuing system of evaluations to ensure safety and success in each area of the company. The highlights of the program include an internal evaluation program, a safety committee that is tasked with the oversight of the internal evaluation and a hazard/incident reporting system that allows all personnel to report any observed safety deficiencies. The Director of Safety oversees all safety program activities and maintains all safety committee records.
Jet Services is working to transition our safety program to the next generation of safety policy. The Safety Management System (SMS) will allow us to continue all the effective programs we currently have in place while also placing a new focus on the newest generation of safety policy.
All JSI flight crewmembers attended formalized simulator training to achieve qualification on their respective aircraft. The experiences gained from simulator training cannot be achieved by conducting training in the actual aircraft. Simulator training providers are able to model actual aircraft accident data in the simulators to provide pilots with realistic flight parameters and training to successfully mitigate these issues. One of our contract training providers, FlightSafety International, uses the following slogan: “The best safety device in any aircraft is a well-trained crew.” We fully agree with this statement and will always provide simulator trained crews to all of our customers. Currently, JSI utilizes the following simulator facilities:
CAE – Dallas/Fort Worth Training Center
Jet Services contracts with CAE (DFW) to provide training and checking on the CE-500 series. The training center is the largest in the world, boasting a 426,000 square foot facility, 36 FAA Level C and D business aircraft simulators, fully equipped state-of-the-art classrooms, an aviation resource center, and a dining room.
FlightSafety International – Orlando Learning Center
FSI is currently approved to provide Jet Services with contract training and checking at their Orlando Learning Center. Jet Services utilizes the Cessna Citation Bravo Simulator at this facility. This FSI location is a Textron Aviation specific learning center featuring 12 full motion simulators representing the latest in in the Citation product line.
All Jet Services crewmembers are checked on the use of standard terminology and procedures during aircraft operations. The standardization of each cockpit process is imperative to operate at the highest level of safety possible. Standard Operating Procedures (SOP’s) are used by all air carriers as a proven method to ensure safe operations. As passengers on JSI flights, we encourage you to interact with your flight crew. However, there are certain critical times during your flight where the flight crew must not be disturbed. These critical times include taxi, takeoff, landing and anytime the aircraft is climbing or descending below 10,000 feet (If level and cruising below 10,000, contact with crew is OK). These periods are busy times for the crew and their undivided attention is needed for the safe operation of the aircraft. Adhering to this policy help the flight crew maintain the standardization required to provide the safest trip possible for our customers.
Jet Services is proud to be an ARGUS Gold rated and Wyvern registered operator. These rating services look at several parts of our operation to be sure we meet their minimum prerequisites for being an approved carrier. Each company have their own list of requirements for approval along with ways for customers to check the status of approved operators.
ARGUS International, Inc.
ARGUS International, Inc. (ARGUS), is a specialized aviation services company whose mission is to provide the aviation marketplace with data and information necessary to make informed decisions and manage risk. ARGUS provides world-class aviation software and business management solutions, including AVMOSYS business management software, TRAQPak, CHEQ, and ARMOR SMS. ARGUS Charter operator ratings are the most recognized and requested independent source of overall operator quality. TRAQPak provides industry leading market intelligence data and research services as well as expert aviation consulting.
JSI’s Gold Rating – In order to achieve this rating, ARGUS conducts in-depth research into a number of databases and other reputable sources. Historical information on the commercial certificate, pilots and aircraft serial numbers are compiled as well as processed and scored. This information is compared against an aggregate group with similar exposures and determines whether or not the applicant is eligible for the Gold Rating.
Charter Brokers and passengers alike can utilize the ARGUS CHEQ system before conducting flights with an ARGUS rated operator. The ARGUS CHEQ Report provides charter customers with:
- Complete, in depth safety reports on your charter operators
- Instantly access pilots’ experience and historical safety ratings
- Primary source for your due-diligence
- Instantly search:
- Aircraft Registration
- Operator Certificates
- Accident and Incident Report
- Enforcement Actions
- Ownership and Management
Wyvern works tirelessly to guide corporate flight departments, air carriers, air charter brokers, UAV operators and end users alike in everyday risk management through their unsurpassed safety intelligence database, experienced auditors and subject matter experts, and air safety education to help them make informed decisions.
Registered Operator – Since JSI is a registered operator, Wyvern maintains our fleet, crew, and insurance information as well as verified regulatory documentation within their system. This information is the basis for their PASS report system which is available to all charter customers. The report includes:
- Verification that a charter operator holds a current Air Operating Certificate (AOC)
- Verification that the aircraft being chartered is listed on the air carrier’s Operations Specifications
- Confirmation of current insurance for the aircraft
- Confirmation that each crew member’s experience meets a specific safety standard
- Confirmation that each crew member’s medical and license information is current
- Confirmation that operator has Civil Aviation Authority approval for international operations at chosen locations
Why Choose an Air Carrier for your Transportation?
Jet Services, Inc. is a licensed Air Carrier. We have been evaluated by the FAA and found to satisfy all regulations and requirements to conduct passenger and cargo carrying operations. While it is easy for others to find legal loopholes to get around the requirements of part 135 charter operations, the risks involved with those operations heavily out way the benefits. Check out this article for more on why it’s imperative to choose a licensed operator over other groups that may be offering similar services.