Jet Services, Inc. continues to engage in Aircraft Charter and Maintenance activities while evaluating the ever changing COVID-19 situation here in the United States. Each day presents us with new information and changes in the way we move forward with each of our core business segments. As a whole, we are following TSA, CDC, WHO and FAA guidance and requirements for how to safely continue our flight operations amid this outbreak. Our team continues to be committed to providing safe, clean travel options for our local and national clients/customers.
New Requirements, Flight crew, and Aircraft
The TSA recently published a Security Directive addressing mask requirements for all commercial flights within the US airspace system. Our team has been briefed on these requirements to ensure the safety of employees and customers, alike. To be in compliance with the directive, all JSI personnel are required to wear a mask while on the airport premises and in the operation of the aircraft, provided that wearing the mask doesn’t interfere with the safety of aircraft operations on the flight deck. Passengers are also required to comply with the mask mandate as stipulated in the directive. If you have any questions regarding this Security Directive, please contact us for clarification.
All Jet Services employees are self monitoring for COVID-19 symptoms and have full support, when necessary, to step away from work activities in the interest of their own health. As a matter of practice, our flight crews have always had the ability to come off the availability schedule when they become sick. The COVID-19 situation further exemplifies this culture and flight crews understand that they should stand down from operations at the first sign of illness.
We are also very interested in maintaining a safe passenger experience when travelling aboard JSI aircraft. We maintain relationships with national aircraft charter brokers and have communicated with them to determine a set of standards for aircraft cleaning/sterilization between trips. Flight crews have been trained to follow specific guidelines to provide the best possible experience for each customer on a Jet Services flight. We have hand sanitizer/sanitizing wipes on board each aircraft for any passengers, upon request. Cabin areas are wiped down and disinfected before new passengers are introduced to the cabin environment. Passengers will be briefed before each trip about how the aircraft was prepared and what sanitizing measures are available during their flight.
Each trip presents possible issues as we navigate forward with COVID-19. The FAA has alerted charter operators to check each potential destination to see if any orders exist for the state or municipality regarding COVID-19. In some cases, we may not be able to operate between certain city pairs due to the current hot spots around the country. Furthermore, international travel may also require a bit more coordination to be sure operations can be conducted within the requirements of the destination country. As you place flights on the schedule with JSI, we will research these issues and determine how we can operate with the latest COVID-19 requirements.
Jet Services, Inc. has enacted a passenger screening questionnaire to be filled out by each passenger on a JSI trip. This tool, along with our enhanced flight crew procedures, is meant to help prevent the spread of COVID-19 and protect our crews, employees, customers and visitors. A copy of the questionnaire can be found below.
Our Commitment to you
Jet Services will continue to monitor national and international guidelines regarding operations and aircraft cleaning/sanitizing. Our focus has always been the safety of our clients and team members. This focus hasn’t changed, but we are hyper focused on providing a safe environment for which to conduct our charter operations. If you have any questions regarding how we are responding to COVID-19, please get in touch with us. You can use the button below to drop us a message. In the meantime, please continue to be safe and we will see you on your next flight.
Contact us for more information!
Jet Services, Inc. is a licensed aircraft charter operator located at the Mobile Regional Airport. We are ARGUS Gold Rated, Wyvern Registered and offer jet charter in the United States, Canada, Mexico, Central America, and the Bahamas as well as other Caribbean destinations. Our exclusive jetKeys include competitive charter pricing, flexible membership programs, and complete ownership solutions. Our experienced maintenance department provides a one-stop solution for most scheduled/AOG situations on many popular aircraft platforms. Our commitment to safety is second to none and we have the reputation to back it up!
Contact us today and let our experienced team provide you with first class safety and service at a price that is far more cost effective than the national operators or brokers.
Home offices are located in the Signature Flight Support facility in Mobile, AL (KMOB).
FAA Operator Certificate # 9JXA897M